Terms

SHIPPING

We will make every effort to ship your order quickly. Before your credit card is processed, we will double check stock and if the item is not at our main location, we will transfer it before shipping it out within 2-3 business days. If for some reason we cannot ship the item out within 2-3 business days, we will contact you via email, giving you a chance to confirm that you still want the order..

SHIPPING METHODS

UPS Shipping Services
We DO NOT ship overseas

NOTE

Extra shipping charges apply to orders being shipped to AK and HI.

PAYMENT

OK accepts payment with the following credit cards: Visa, MasterCard and American Express. OK reserves the right to cancel any order where billing and shipping address does not match.

SECURITY

OK takes your privacy seriously. We will never give, sell, lease or in any way make available the information you supply us with to any organization or individual other than OK. Only to provide you with more security and better service and features will we use information supplied by you to OK. All credit card transactions are secured by an industry standard 128-bit encrypted SSL certificate for your protection.

RETURN POLICY

OK accepts returns within 14 days of receipt of order in original packaging and sellable condition, excluding all special orders. In store purchases are returnable for store credit only, whereas online purchases are returnable for original form of payment less shipping costs. If you are shipping your return, you have to insure the package and contact us ahead of shipping it at web@okthestore.com. For online orders you may also use this return portal. Your return has to be insured for the full price of the items enclosed, packed well, and shipped to OK.

OK
8303 West Third Street
Los Angeles, CA 90048
323-653-3501

CONTACT US

Please make inquiries by email. If you need to speak with us directly, we are happy to phone you. Please give us a contact number and times that are best to reach you.

If we have not answered your question and you need assistance, please contact us!

ok@okthestore.com

PRIVACY

Privacy should be an important consideration when making decisions about purchasing on line. We promise responsible handling of sensitive customer information, and the following details our policy regarding the information we collect from our customers and what we do with it. By using our website, you are agreeing to the terms of this privacy policy.